Every year, the holiday season rolls around, and with it often comes the daunting task of annual strategic planning. Traditionally conducted in December, this practice, upon closer examination, may be less than ideal. Let’s dive into why a rethink may be in order (aka. Why I hate this practice and your team probably does, too.)Continue reading “Rethinking the December Rush: Why December Strategic Planning Is Probably Ineffective & Lacks Compassion”
Category Archives: Culture
(Instant) Email Replies Are Destroying Relationships
A few weeks ago, I blogged about why I think people should spend less time on email. I discussed some reasons why one could be spending too much time on email. I confessed my challenges with this at one point in my history. For me, it was about accomplishing something to demonstrate value and self-worthContinue reading “(Instant) Email Replies Are Destroying Relationships”
Contegix Volunteer Program: 16 in ’16
Up until a few years ago, I had always disliked the charity pictures of a company representative, usually the CEO or President, giving a big (in physical size) check to a charity representative. It seemed the opposite of what I … Read More →
It’s the Little Things
I have lately been thinking about everything we have built at Contegix. We have accelerated the pace of innovation significantly over the past 3 years. The changes are profound and reward our customers daily. I was reminded of this in … Read More →
Companies To Admire
I was recently asked the question “What companies do you admire?” In the technology industry, it would be easy to pick the suspected companies – Apple, Oracle, eBay, Square, Atlassian. Many of these companies started as an idea, developed amazing … Read More →
Google, True Leadership and The Who of a Contegian
Last month, the New York Times published an op-ed by Thomas Friedman titled “How to Get a Job at Google“. The premise of the article is that Google has reduced its dependency for candidate evaluation around traditional measurements of academic … Read More →
Customer Complaints Are Healthy
Having a successful business hopefully means having customer accolades and cheers. It also means customer complaints. Thanks to our amazing staff, we have very few complaints. Our internal scores and feedback mechanisms reiterate the happiness of our customer base. Yet, … Read More →
Focus on the Five Percent
For most companies, 95 percent of what they do is what EVERY company has to do – build and service a customer base, human resources, accounts payables, etc. Read More →